Dallas-Fort Worth Commercial Real Estate News from D CEO Magazine https://www.dmagazine.com Let's Make Dallas Even Better. Thu, 15 Jun 2023 20:24:51 +0000 en-US hourly 1 https://assets.dmagstatic.com/wp-content/uploads/2015/09/d-logo-square-facebook-default-300x300.jpg Dallas-Fort Worth Commercial Real Estate News from D CEO Magazine https://www.dmagazine.com 32 32 Five Lessons I’ve Learned in My First Year as a CEO https://www.dmagazine.com/commercial-real-estate/2023/06/five-lessons-ive-learned-in-my-first-year-as-a-ceo/ https://www.dmagazine.com/commercial-real-estate/2023/06/five-lessons-ive-learned-in-my-first-year-as-a-ceo/#respond Thu, 15 Jun 2023 20:22:58 +0000 https://www.dmagazine.com/?p=944393 Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t … Continued

The post Five Lessons I’ve Learned in My First Year as a CEO appeared first on D Magazine.

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Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t require decades to acquire. Part of our golden anniversary celebration included a leadership transition, as I took over the helm as our firm’s CEO.

As I conclude my first year in this role, I’ve reflected on what I feel I’ve learned—or learned more meaningfully—over these past 12 months.

My “WHY” has evolved.

Image
Keyan Zandy of Skiles Group Courtesy Skiles Group

No one reaches the C Suite without real ambition, but what this ambition is related to can change. When you’re young and hungry, your ambition may be myopic, centered around your dreams and desires. When I began my career, I was fueled by a drive to make my ideas become real and effect significant change—really, to have the influence to do these things. But today, I more clearly see an aspiration that I think is essential to authentic leadership: the ambition to serve the people we employ. This job is not as much about having power and “steering the ship” as it is about knowing, supporting, and caring about people who are here every day, doing the firm’s work. I may not have a boss, but I am accountable to everyone in the firm. They aren’t here because they need a place to work; they trust our company’s leadership with their careers and their family’s security. That’s a huge responsibility. I don’t know that you can fully realize the weight of it until it belongs to you, and you have to want it to carry it effectively.

CEOs need a support system, too.

Construction projects are routinely complex and intense, so frustration, anger, and worry are all typically experienced in our regular work lives. I frequently encourage people on my team to “VENT UP” —meaning to always share irritations and concerns up the chain, never down. You have to take those thoughts and feelings to people who can help you find solutions, never to people with less authority or power than you do. This is key to a healthy company; venting down destroys a firm’s culture. But when you’re the CEO, where do you go? We must have a support system: a peer network, a professional coach, and trusted friends; people who can help us verbalize and process what we’re up against or going through. Otherwise, you internalize everything, and that’s not healthy—for you or anyone you’re living or working with.

You need to hear the truth – and you’ll probably have to work for it.

I recently heard a story about a CEO who was so admired and respected by their staff that no one was willing to push back or be honest about the project workload and results their leader expected, which the team secretly felt were unachievable. It takes courage to tell the truth to the person at the top, so I make a point of regularly asking for questions and objective feedback. I also make it easy for people to give it to me in person and through anonymous channels. Finally, I ensure I’m using some of what I receive so people see the value of speaking up. On the flip side, it also takes courage to hear the truth. Be careful not to surround yourself with people who will only tell you what you want to hear, won’t challenge you when you need it, or can’t be honest with you when it’s difficult.

Go slow to go fast.

You rise to the top, at least in part, because you make good decisions quickly. As you climb the ladder, the scarcity of time and increasing work pressures can tempt you to barrel ahead at an even quicker pace. I now appreciate more fully the value of slowing down and making sure everyone has time to get in the boat with me. Decisions are easier for people to accept when they understand the why behind them. New directions are more eagerly embarked upon when they’ve had the opportunity to contribute their ideas or feedback. Seeing the benefit of taking the time to have these conversations has changed how I make decisions for the firm—and sometimes changes the decisions I make. (That includes not deciding, sometimes, and letting others have the space to do it without me.)

Don’t take yourself too seriously.

It’s enlightening to see how people treat you when they don’t know who you are, and that’s one reason why I don’t want my title to enter the room ahead of me. I also don’t want my title to change who I am.  I embrace the concept of servant leadership and feel it’s important to be relatable to people I work with, to let them see me as a human first, CEO second. This builds trust and nurtures authentic relationships, bringing us right back to where we started: it’s about the team. What’s best for the team is what’s best for the company, and that’s how I try to set my priorities.


Keyan Zandy is CEO of Richardson-based Skiles Group, a general contracting and lean construction management firm.

The post Five Lessons I’ve Learned in My First Year as a CEO appeared first on D Magazine.

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We (and You) are Spoiled: A Retail Broker’s Perspective https://www.dmagazine.com/commercial-real-estate/2023/06/we-and-you-are-spoiled-a-retail-brokers-perspective/ https://www.dmagazine.com/commercial-real-estate/2023/06/we-and-you-are-spoiled-a-retail-brokers-perspective/#respond Thu, 08 Jun 2023 20:37:14 +0000 https://www.dmagazine.com/?p=943744 Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t … Continued

The post We (and You) are Spoiled: A Retail Broker’s Perspective appeared first on D Magazine.

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Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t require decades to acquire. Part of our golden anniversary celebration included a leadership transition, as I took over the helm as our firm’s CEO.

As I conclude my first year in this role, I’ve reflected on what I feel I’ve learned—or learned more meaningfully—over these past 12 months.

My “WHY” has evolved.

Image
Keyan Zandy of Skiles Group Courtesy Skiles Group

No one reaches the C Suite without real ambition, but what this ambition is related to can change. When you’re young and hungry, your ambition may be myopic, centered around your dreams and desires. When I began my career, I was fueled by a drive to make my ideas become real and effect significant change—really, to have the influence to do these things. But today, I more clearly see an aspiration that I think is essential to authentic leadership: the ambition to serve the people we employ. This job is not as much about having power and “steering the ship” as it is about knowing, supporting, and caring about people who are here every day, doing the firm’s work. I may not have a boss, but I am accountable to everyone in the firm. They aren’t here because they need a place to work; they trust our company’s leadership with their careers and their family’s security. That’s a huge responsibility. I don’t know that you can fully realize the weight of it until it belongs to you, and you have to want it to carry it effectively.

CEOs need a support system, too.

Construction projects are routinely complex and intense, so frustration, anger, and worry are all typically experienced in our regular work lives. I frequently encourage people on my team to “VENT UP” —meaning to always share irritations and concerns up the chain, never down. You have to take those thoughts and feelings to people who can help you find solutions, never to people with less authority or power than you do. This is key to a healthy company; venting down destroys a firm’s culture. But when you’re the CEO, where do you go? We must have a support system: a peer network, a professional coach, and trusted friends; people who can help us verbalize and process what we’re up against or going through. Otherwise, you internalize everything, and that’s not healthy—for you or anyone you’re living or working with.

You need to hear the truth – and you’ll probably have to work for it.

I recently heard a story about a CEO who was so admired and respected by their staff that no one was willing to push back or be honest about the project workload and results their leader expected, which the team secretly felt were unachievable. It takes courage to tell the truth to the person at the top, so I make a point of regularly asking for questions and objective feedback. I also make it easy for people to give it to me in person and through anonymous channels. Finally, I ensure I’m using some of what I receive so people see the value of speaking up. On the flip side, it also takes courage to hear the truth. Be careful not to surround yourself with people who will only tell you what you want to hear, won’t challenge you when you need it, or can’t be honest with you when it’s difficult.

Go slow to go fast.

You rise to the top, at least in part, because you make good decisions quickly. As you climb the ladder, the scarcity of time and increasing work pressures can tempt you to barrel ahead at an even quicker pace. I now appreciate more fully the value of slowing down and making sure everyone has time to get in the boat with me. Decisions are easier for people to accept when they understand the why behind them. New directions are more eagerly embarked upon when they’ve had the opportunity to contribute their ideas or feedback. Seeing the benefit of taking the time to have these conversations has changed how I make decisions for the firm—and sometimes changes the decisions I make. (That includes not deciding, sometimes, and letting others have the space to do it without me.)

Don’t take yourself too seriously.

It’s enlightening to see how people treat you when they don’t know who you are, and that’s one reason why I don’t want my title to enter the room ahead of me. I also don’t want my title to change who I am.  I embrace the concept of servant leadership and feel it’s important to be relatable to people I work with, to let them see me as a human first, CEO second. This builds trust and nurtures authentic relationships, bringing us right back to where we started: it’s about the team. What’s best for the team is what’s best for the company, and that’s how I try to set my priorities.


Keyan Zandy is CEO of Richardson-based Skiles Group, a general contracting and lean construction management firm.

The post We (and You) are Spoiled: A Retail Broker’s Perspective appeared first on D Magazine.

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In Today’s Office Space, Flexibility Is the Name of the Game https://www.dmagazine.com/commercial-real-estate/2023/06/in-todays-office-space-flexibility-is-the-name-of-the-game/ https://www.dmagazine.com/commercial-real-estate/2023/06/in-todays-office-space-flexibility-is-the-name-of-the-game/#respond Thu, 08 Jun 2023 19:55:11 +0000 https://www.dmagazine.com/?p=943734 Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t … Continued

The post <strong>In Today’s Office Space, Flexibility Is the Name of the Game</strong> appeared first on D Magazine.

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Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t require decades to acquire. Part of our golden anniversary celebration included a leadership transition, as I took over the helm as our firm’s CEO.

As I conclude my first year in this role, I’ve reflected on what I feel I’ve learned—or learned more meaningfully—over these past 12 months.

My “WHY” has evolved.

Image
Keyan Zandy of Skiles Group Courtesy Skiles Group

No one reaches the C Suite without real ambition, but what this ambition is related to can change. When you’re young and hungry, your ambition may be myopic, centered around your dreams and desires. When I began my career, I was fueled by a drive to make my ideas become real and effect significant change—really, to have the influence to do these things. But today, I more clearly see an aspiration that I think is essential to authentic leadership: the ambition to serve the people we employ. This job is not as much about having power and “steering the ship” as it is about knowing, supporting, and caring about people who are here every day, doing the firm’s work. I may not have a boss, but I am accountable to everyone in the firm. They aren’t here because they need a place to work; they trust our company’s leadership with their careers and their family’s security. That’s a huge responsibility. I don’t know that you can fully realize the weight of it until it belongs to you, and you have to want it to carry it effectively.

CEOs need a support system, too.

Construction projects are routinely complex and intense, so frustration, anger, and worry are all typically experienced in our regular work lives. I frequently encourage people on my team to “VENT UP” —meaning to always share irritations and concerns up the chain, never down. You have to take those thoughts and feelings to people who can help you find solutions, never to people with less authority or power than you do. This is key to a healthy company; venting down destroys a firm’s culture. But when you’re the CEO, where do you go? We must have a support system: a peer network, a professional coach, and trusted friends; people who can help us verbalize and process what we’re up against or going through. Otherwise, you internalize everything, and that’s not healthy—for you or anyone you’re living or working with.

You need to hear the truth – and you’ll probably have to work for it.

I recently heard a story about a CEO who was so admired and respected by their staff that no one was willing to push back or be honest about the project workload and results their leader expected, which the team secretly felt were unachievable. It takes courage to tell the truth to the person at the top, so I make a point of regularly asking for questions and objective feedback. I also make it easy for people to give it to me in person and through anonymous channels. Finally, I ensure I’m using some of what I receive so people see the value of speaking up. On the flip side, it also takes courage to hear the truth. Be careful not to surround yourself with people who will only tell you what you want to hear, won’t challenge you when you need it, or can’t be honest with you when it’s difficult.

Go slow to go fast.

You rise to the top, at least in part, because you make good decisions quickly. As you climb the ladder, the scarcity of time and increasing work pressures can tempt you to barrel ahead at an even quicker pace. I now appreciate more fully the value of slowing down and making sure everyone has time to get in the boat with me. Decisions are easier for people to accept when they understand the why behind them. New directions are more eagerly embarked upon when they’ve had the opportunity to contribute their ideas or feedback. Seeing the benefit of taking the time to have these conversations has changed how I make decisions for the firm—and sometimes changes the decisions I make. (That includes not deciding, sometimes, and letting others have the space to do it without me.)

Don’t take yourself too seriously.

It’s enlightening to see how people treat you when they don’t know who you are, and that’s one reason why I don’t want my title to enter the room ahead of me. I also don’t want my title to change who I am.  I embrace the concept of servant leadership and feel it’s important to be relatable to people I work with, to let them see me as a human first, CEO second. This builds trust and nurtures authentic relationships, bringing us right back to where we started: it’s about the team. What’s best for the team is what’s best for the company, and that’s how I try to set my priorities.


Keyan Zandy is CEO of Richardson-based Skiles Group, a general contracting and lean construction management firm.

The post <strong>In Today’s Office Space, Flexibility Is the Name of the Game</strong> appeared first on D Magazine.

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H-E-B Will Open Its First Two Joe V’s Smart Shop Locations in Dallas https://www.dmagazine.com/frontburner/2023/06/heb-announces-joe-vs-smart-shop-opening-in-dallas/ https://www.dmagazine.com/frontburner/2023/06/heb-announces-joe-vs-smart-shop-opening-in-dallas/#respond Tue, 06 Jun 2023 19:25:41 +0000 https://www.dmagazine.com/?p=943468 Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t … Continued

The post H-E-B Will Open Its First Two Joe V’s Smart Shop Locations in Dallas appeared first on D Magazine.

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Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t require decades to acquire. Part of our golden anniversary celebration included a leadership transition, as I took over the helm as our firm’s CEO.

As I conclude my first year in this role, I’ve reflected on what I feel I’ve learned—or learned more meaningfully—over these past 12 months.

My “WHY” has evolved.

Image
Keyan Zandy of Skiles Group Courtesy Skiles Group

No one reaches the C Suite without real ambition, but what this ambition is related to can change. When you’re young and hungry, your ambition may be myopic, centered around your dreams and desires. When I began my career, I was fueled by a drive to make my ideas become real and effect significant change—really, to have the influence to do these things. But today, I more clearly see an aspiration that I think is essential to authentic leadership: the ambition to serve the people we employ. This job is not as much about having power and “steering the ship” as it is about knowing, supporting, and caring about people who are here every day, doing the firm’s work. I may not have a boss, but I am accountable to everyone in the firm. They aren’t here because they need a place to work; they trust our company’s leadership with their careers and their family’s security. That’s a huge responsibility. I don’t know that you can fully realize the weight of it until it belongs to you, and you have to want it to carry it effectively.

CEOs need a support system, too.

Construction projects are routinely complex and intense, so frustration, anger, and worry are all typically experienced in our regular work lives. I frequently encourage people on my team to “VENT UP” —meaning to always share irritations and concerns up the chain, never down. You have to take those thoughts and feelings to people who can help you find solutions, never to people with less authority or power than you do. This is key to a healthy company; venting down destroys a firm’s culture. But when you’re the CEO, where do you go? We must have a support system: a peer network, a professional coach, and trusted friends; people who can help us verbalize and process what we’re up against or going through. Otherwise, you internalize everything, and that’s not healthy—for you or anyone you’re living or working with.

You need to hear the truth – and you’ll probably have to work for it.

I recently heard a story about a CEO who was so admired and respected by their staff that no one was willing to push back or be honest about the project workload and results their leader expected, which the team secretly felt were unachievable. It takes courage to tell the truth to the person at the top, so I make a point of regularly asking for questions and objective feedback. I also make it easy for people to give it to me in person and through anonymous channels. Finally, I ensure I’m using some of what I receive so people see the value of speaking up. On the flip side, it also takes courage to hear the truth. Be careful not to surround yourself with people who will only tell you what you want to hear, won’t challenge you when you need it, or can’t be honest with you when it’s difficult.

Go slow to go fast.

You rise to the top, at least in part, because you make good decisions quickly. As you climb the ladder, the scarcity of time and increasing work pressures can tempt you to barrel ahead at an even quicker pace. I now appreciate more fully the value of slowing down and making sure everyone has time to get in the boat with me. Decisions are easier for people to accept when they understand the why behind them. New directions are more eagerly embarked upon when they’ve had the opportunity to contribute their ideas or feedback. Seeing the benefit of taking the time to have these conversations has changed how I make decisions for the firm—and sometimes changes the decisions I make. (That includes not deciding, sometimes, and letting others have the space to do it without me.)

Don’t take yourself too seriously.

It’s enlightening to see how people treat you when they don’t know who you are, and that’s one reason why I don’t want my title to enter the room ahead of me. I also don’t want my title to change who I am.  I embrace the concept of servant leadership and feel it’s important to be relatable to people I work with, to let them see me as a human first, CEO second. This builds trust and nurtures authentic relationships, bringing us right back to where we started: it’s about the team. What’s best for the team is what’s best for the company, and that’s how I try to set my priorities.


Keyan Zandy is CEO of Richardson-based Skiles Group, a general contracting and lean construction management firm.

The post H-E-B Will Open Its First Two Joe V’s Smart Shop Locations in Dallas appeared first on D Magazine.

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Ross Perot Jr. Warns A Real Estate Recession May Be on the Horizon https://www.dmagazine.com/commercial-real-estate/2023/06/ross-perot-jr-warns-a-real-estate-recession-may-be-on-the-horizon/ https://www.dmagazine.com/commercial-real-estate/2023/06/ross-perot-jr-warns-a-real-estate-recession-may-be-on-the-horizon/#respond Fri, 02 Jun 2023 01:31:44 +0000 https://www.dmagazine.com/?p=943081 Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t … Continued

The post Ross Perot Jr. Warns A Real Estate Recession May Be on the Horizon appeared first on D Magazine.

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Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t require decades to acquire. Part of our golden anniversary celebration included a leadership transition, as I took over the helm as our firm’s CEO.

As I conclude my first year in this role, I’ve reflected on what I feel I’ve learned—or learned more meaningfully—over these past 12 months.

My “WHY” has evolved.

Image
Keyan Zandy of Skiles Group Courtesy Skiles Group

No one reaches the C Suite without real ambition, but what this ambition is related to can change. When you’re young and hungry, your ambition may be myopic, centered around your dreams and desires. When I began my career, I was fueled by a drive to make my ideas become real and effect significant change—really, to have the influence to do these things. But today, I more clearly see an aspiration that I think is essential to authentic leadership: the ambition to serve the people we employ. This job is not as much about having power and “steering the ship” as it is about knowing, supporting, and caring about people who are here every day, doing the firm’s work. I may not have a boss, but I am accountable to everyone in the firm. They aren’t here because they need a place to work; they trust our company’s leadership with their careers and their family’s security. That’s a huge responsibility. I don’t know that you can fully realize the weight of it until it belongs to you, and you have to want it to carry it effectively.

CEOs need a support system, too.

Construction projects are routinely complex and intense, so frustration, anger, and worry are all typically experienced in our regular work lives. I frequently encourage people on my team to “VENT UP” —meaning to always share irritations and concerns up the chain, never down. You have to take those thoughts and feelings to people who can help you find solutions, never to people with less authority or power than you do. This is key to a healthy company; venting down destroys a firm’s culture. But when you’re the CEO, where do you go? We must have a support system: a peer network, a professional coach, and trusted friends; people who can help us verbalize and process what we’re up against or going through. Otherwise, you internalize everything, and that’s not healthy—for you or anyone you’re living or working with.

You need to hear the truth – and you’ll probably have to work for it.

I recently heard a story about a CEO who was so admired and respected by their staff that no one was willing to push back or be honest about the project workload and results their leader expected, which the team secretly felt were unachievable. It takes courage to tell the truth to the person at the top, so I make a point of regularly asking for questions and objective feedback. I also make it easy for people to give it to me in person and through anonymous channels. Finally, I ensure I’m using some of what I receive so people see the value of speaking up. On the flip side, it also takes courage to hear the truth. Be careful not to surround yourself with people who will only tell you what you want to hear, won’t challenge you when you need it, or can’t be honest with you when it’s difficult.

Go slow to go fast.

You rise to the top, at least in part, because you make good decisions quickly. As you climb the ladder, the scarcity of time and increasing work pressures can tempt you to barrel ahead at an even quicker pace. I now appreciate more fully the value of slowing down and making sure everyone has time to get in the boat with me. Decisions are easier for people to accept when they understand the why behind them. New directions are more eagerly embarked upon when they’ve had the opportunity to contribute their ideas or feedback. Seeing the benefit of taking the time to have these conversations has changed how I make decisions for the firm—and sometimes changes the decisions I make. (That includes not deciding, sometimes, and letting others have the space to do it without me.)

Don’t take yourself too seriously.

It’s enlightening to see how people treat you when they don’t know who you are, and that’s one reason why I don’t want my title to enter the room ahead of me. I also don’t want my title to change who I am.  I embrace the concept of servant leadership and feel it’s important to be relatable to people I work with, to let them see me as a human first, CEO second. This builds trust and nurtures authentic relationships, bringing us right back to where we started: it’s about the team. What’s best for the team is what’s best for the company, and that’s how I try to set my priorities.


Keyan Zandy is CEO of Richardson-based Skiles Group, a general contracting and lean construction management firm.

The post Ross Perot Jr. Warns A Real Estate Recession May Be on the Horizon appeared first on D Magazine.

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Designing Luxury Hospitality Experiences Around the Globe https://www.dmagazine.com/publications/d-ceo/2023/may/designing-luxury-hospitality-experiences-around-the-globe/ Thu, 01 Jun 2023 19:59:02 +0000 https://www.dmagazine.com/?page_id=938349 Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t … Continued

The post Designing Luxury Hospitality Experiences Around the Globe appeared first on D Magazine.

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Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t require decades to acquire. Part of our golden anniversary celebration included a leadership transition, as I took over the helm as our firm’s CEO.

As I conclude my first year in this role, I’ve reflected on what I feel I’ve learned—or learned more meaningfully—over these past 12 months.

My “WHY” has evolved.

Image
Keyan Zandy of Skiles Group Courtesy Skiles Group

No one reaches the C Suite without real ambition, but what this ambition is related to can change. When you’re young and hungry, your ambition may be myopic, centered around your dreams and desires. When I began my career, I was fueled by a drive to make my ideas become real and effect significant change—really, to have the influence to do these things. But today, I more clearly see an aspiration that I think is essential to authentic leadership: the ambition to serve the people we employ. This job is not as much about having power and “steering the ship” as it is about knowing, supporting, and caring about people who are here every day, doing the firm’s work. I may not have a boss, but I am accountable to everyone in the firm. They aren’t here because they need a place to work; they trust our company’s leadership with their careers and their family’s security. That’s a huge responsibility. I don’t know that you can fully realize the weight of it until it belongs to you, and you have to want it to carry it effectively.

CEOs need a support system, too.

Construction projects are routinely complex and intense, so frustration, anger, and worry are all typically experienced in our regular work lives. I frequently encourage people on my team to “VENT UP” —meaning to always share irritations and concerns up the chain, never down. You have to take those thoughts and feelings to people who can help you find solutions, never to people with less authority or power than you do. This is key to a healthy company; venting down destroys a firm’s culture. But when you’re the CEO, where do you go? We must have a support system: a peer network, a professional coach, and trusted friends; people who can help us verbalize and process what we’re up against or going through. Otherwise, you internalize everything, and that’s not healthy—for you or anyone you’re living or working with.

You need to hear the truth – and you’ll probably have to work for it.

I recently heard a story about a CEO who was so admired and respected by their staff that no one was willing to push back or be honest about the project workload and results their leader expected, which the team secretly felt were unachievable. It takes courage to tell the truth to the person at the top, so I make a point of regularly asking for questions and objective feedback. I also make it easy for people to give it to me in person and through anonymous channels. Finally, I ensure I’m using some of what I receive so people see the value of speaking up. On the flip side, it also takes courage to hear the truth. Be careful not to surround yourself with people who will only tell you what you want to hear, won’t challenge you when you need it, or can’t be honest with you when it’s difficult.

Go slow to go fast.

You rise to the top, at least in part, because you make good decisions quickly. As you climb the ladder, the scarcity of time and increasing work pressures can tempt you to barrel ahead at an even quicker pace. I now appreciate more fully the value of slowing down and making sure everyone has time to get in the boat with me. Decisions are easier for people to accept when they understand the why behind them. New directions are more eagerly embarked upon when they’ve had the opportunity to contribute their ideas or feedback. Seeing the benefit of taking the time to have these conversations has changed how I make decisions for the firm—and sometimes changes the decisions I make. (That includes not deciding, sometimes, and letting others have the space to do it without me.)

Don’t take yourself too seriously.

It’s enlightening to see how people treat you when they don’t know who you are, and that’s one reason why I don’t want my title to enter the room ahead of me. I also don’t want my title to change who I am.  I embrace the concept of servant leadership and feel it’s important to be relatable to people I work with, to let them see me as a human first, CEO second. This builds trust and nurtures authentic relationships, bringing us right back to where we started: it’s about the team. What’s best for the team is what’s best for the company, and that’s how I try to set my priorities.


Keyan Zandy is CEO of Richardson-based Skiles Group, a general contracting and lean construction management firm.

The post Designing Luxury Hospitality Experiences Around the Globe appeared first on D Magazine.

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Nonprofits Are A Growing Sector for Real Estate Opportunities https://www.dmagazine.com/commercial-real-estate/2023/06/nonprofits-are-a-growing-sector-for-real-estate-opportunities/ https://www.dmagazine.com/commercial-real-estate/2023/06/nonprofits-are-a-growing-sector-for-real-estate-opportunities/#respond Thu, 01 Jun 2023 19:21:36 +0000 https://www.dmagazine.com/?p=942738 Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t … Continued

The post Nonprofits Are A Growing Sector for Real Estate Opportunities appeared first on D Magazine.

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Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t require decades to acquire. Part of our golden anniversary celebration included a leadership transition, as I took over the helm as our firm’s CEO.

As I conclude my first year in this role, I’ve reflected on what I feel I’ve learned—or learned more meaningfully—over these past 12 months.

My “WHY” has evolved.

Image
Keyan Zandy of Skiles Group Courtesy Skiles Group

No one reaches the C Suite without real ambition, but what this ambition is related to can change. When you’re young and hungry, your ambition may be myopic, centered around your dreams and desires. When I began my career, I was fueled by a drive to make my ideas become real and effect significant change—really, to have the influence to do these things. But today, I more clearly see an aspiration that I think is essential to authentic leadership: the ambition to serve the people we employ. This job is not as much about having power and “steering the ship” as it is about knowing, supporting, and caring about people who are here every day, doing the firm’s work. I may not have a boss, but I am accountable to everyone in the firm. They aren’t here because they need a place to work; they trust our company’s leadership with their careers and their family’s security. That’s a huge responsibility. I don’t know that you can fully realize the weight of it until it belongs to you, and you have to want it to carry it effectively.

CEOs need a support system, too.

Construction projects are routinely complex and intense, so frustration, anger, and worry are all typically experienced in our regular work lives. I frequently encourage people on my team to “VENT UP” —meaning to always share irritations and concerns up the chain, never down. You have to take those thoughts and feelings to people who can help you find solutions, never to people with less authority or power than you do. This is key to a healthy company; venting down destroys a firm’s culture. But when you’re the CEO, where do you go? We must have a support system: a peer network, a professional coach, and trusted friends; people who can help us verbalize and process what we’re up against or going through. Otherwise, you internalize everything, and that’s not healthy—for you or anyone you’re living or working with.

You need to hear the truth – and you’ll probably have to work for it.

I recently heard a story about a CEO who was so admired and respected by their staff that no one was willing to push back or be honest about the project workload and results their leader expected, which the team secretly felt were unachievable. It takes courage to tell the truth to the person at the top, so I make a point of regularly asking for questions and objective feedback. I also make it easy for people to give it to me in person and through anonymous channels. Finally, I ensure I’m using some of what I receive so people see the value of speaking up. On the flip side, it also takes courage to hear the truth. Be careful not to surround yourself with people who will only tell you what you want to hear, won’t challenge you when you need it, or can’t be honest with you when it’s difficult.

Go slow to go fast.

You rise to the top, at least in part, because you make good decisions quickly. As you climb the ladder, the scarcity of time and increasing work pressures can tempt you to barrel ahead at an even quicker pace. I now appreciate more fully the value of slowing down and making sure everyone has time to get in the boat with me. Decisions are easier for people to accept when they understand the why behind them. New directions are more eagerly embarked upon when they’ve had the opportunity to contribute their ideas or feedback. Seeing the benefit of taking the time to have these conversations has changed how I make decisions for the firm—and sometimes changes the decisions I make. (That includes not deciding, sometimes, and letting others have the space to do it without me.)

Don’t take yourself too seriously.

It’s enlightening to see how people treat you when they don’t know who you are, and that’s one reason why I don’t want my title to enter the room ahead of me. I also don’t want my title to change who I am.  I embrace the concept of servant leadership and feel it’s important to be relatable to people I work with, to let them see me as a human first, CEO second. This builds trust and nurtures authentic relationships, bringing us right back to where we started: it’s about the team. What’s best for the team is what’s best for the company, and that’s how I try to set my priorities.


Keyan Zandy is CEO of Richardson-based Skiles Group, a general contracting and lean construction management firm.

The post Nonprofits Are A Growing Sector for Real Estate Opportunities appeared first on D Magazine.

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Meet the Dallas 500: Danny Lovell https://www.dmagazine.com/commercial-real-estate/2023/05/meet-the-dallas-500-danny-lovell/ https://www.dmagazine.com/commercial-real-estate/2023/05/meet-the-dallas-500-danny-lovell/#respond Wed, 24 May 2023 16:00:00 +0000 https://www.dmagazine.com/?p=941952 Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t … Continued

The post Meet the Dallas 500: Danny Lovell appeared first on D Magazine.

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Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t require decades to acquire. Part of our golden anniversary celebration included a leadership transition, as I took over the helm as our firm’s CEO.

As I conclude my first year in this role, I’ve reflected on what I feel I’ve learned—or learned more meaningfully—over these past 12 months.

My “WHY” has evolved.

Image
Keyan Zandy of Skiles Group Courtesy Skiles Group

No one reaches the C Suite without real ambition, but what this ambition is related to can change. When you’re young and hungry, your ambition may be myopic, centered around your dreams and desires. When I began my career, I was fueled by a drive to make my ideas become real and effect significant change—really, to have the influence to do these things. But today, I more clearly see an aspiration that I think is essential to authentic leadership: the ambition to serve the people we employ. This job is not as much about having power and “steering the ship” as it is about knowing, supporting, and caring about people who are here every day, doing the firm’s work. I may not have a boss, but I am accountable to everyone in the firm. They aren’t here because they need a place to work; they trust our company’s leadership with their careers and their family’s security. That’s a huge responsibility. I don’t know that you can fully realize the weight of it until it belongs to you, and you have to want it to carry it effectively.

CEOs need a support system, too.

Construction projects are routinely complex and intense, so frustration, anger, and worry are all typically experienced in our regular work lives. I frequently encourage people on my team to “VENT UP” —meaning to always share irritations and concerns up the chain, never down. You have to take those thoughts and feelings to people who can help you find solutions, never to people with less authority or power than you do. This is key to a healthy company; venting down destroys a firm’s culture. But when you’re the CEO, where do you go? We must have a support system: a peer network, a professional coach, and trusted friends; people who can help us verbalize and process what we’re up against or going through. Otherwise, you internalize everything, and that’s not healthy—for you or anyone you’re living or working with.

You need to hear the truth – and you’ll probably have to work for it.

I recently heard a story about a CEO who was so admired and respected by their staff that no one was willing to push back or be honest about the project workload and results their leader expected, which the team secretly felt were unachievable. It takes courage to tell the truth to the person at the top, so I make a point of regularly asking for questions and objective feedback. I also make it easy for people to give it to me in person and through anonymous channels. Finally, I ensure I’m using some of what I receive so people see the value of speaking up. On the flip side, it also takes courage to hear the truth. Be careful not to surround yourself with people who will only tell you what you want to hear, won’t challenge you when you need it, or can’t be honest with you when it’s difficult.

Go slow to go fast.

You rise to the top, at least in part, because you make good decisions quickly. As you climb the ladder, the scarcity of time and increasing work pressures can tempt you to barrel ahead at an even quicker pace. I now appreciate more fully the value of slowing down and making sure everyone has time to get in the boat with me. Decisions are easier for people to accept when they understand the why behind them. New directions are more eagerly embarked upon when they’ve had the opportunity to contribute their ideas or feedback. Seeing the benefit of taking the time to have these conversations has changed how I make decisions for the firm—and sometimes changes the decisions I make. (That includes not deciding, sometimes, and letting others have the space to do it without me.)

Don’t take yourself too seriously.

It’s enlightening to see how people treat you when they don’t know who you are, and that’s one reason why I don’t want my title to enter the room ahead of me. I also don’t want my title to change who I am.  I embrace the concept of servant leadership and feel it’s important to be relatable to people I work with, to let them see me as a human first, CEO second. This builds trust and nurtures authentic relationships, bringing us right back to where we started: it’s about the team. What’s best for the team is what’s best for the company, and that’s how I try to set my priorities.


Keyan Zandy is CEO of Richardson-based Skiles Group, a general contracting and lean construction management firm.

The post Meet the Dallas 500: Danny Lovell appeared first on D Magazine.

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Sara Terry Is Leaving Colliers to Join Pacific Elm Properties https://www.dmagazine.com/commercial-real-estate/2023/05/sara-terry-is-leaving-colliers-to-join-pacific-elm-properties/ https://www.dmagazine.com/commercial-real-estate/2023/05/sara-terry-is-leaving-colliers-to-join-pacific-elm-properties/#respond Mon, 22 May 2023 21:47:58 +0000 https://www.dmagazine.com/?p=942004 Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t … Continued

The post Sara Terry Is Leaving Colliers to Join Pacific Elm Properties appeared first on D Magazine.

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Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t require decades to acquire. Part of our golden anniversary celebration included a leadership transition, as I took over the helm as our firm’s CEO.

As I conclude my first year in this role, I’ve reflected on what I feel I’ve learned—or learned more meaningfully—over these past 12 months.

My “WHY” has evolved.

Image
Keyan Zandy of Skiles Group Courtesy Skiles Group

No one reaches the C Suite without real ambition, but what this ambition is related to can change. When you’re young and hungry, your ambition may be myopic, centered around your dreams and desires. When I began my career, I was fueled by a drive to make my ideas become real and effect significant change—really, to have the influence to do these things. But today, I more clearly see an aspiration that I think is essential to authentic leadership: the ambition to serve the people we employ. This job is not as much about having power and “steering the ship” as it is about knowing, supporting, and caring about people who are here every day, doing the firm’s work. I may not have a boss, but I am accountable to everyone in the firm. They aren’t here because they need a place to work; they trust our company’s leadership with their careers and their family’s security. That’s a huge responsibility. I don’t know that you can fully realize the weight of it until it belongs to you, and you have to want it to carry it effectively.

CEOs need a support system, too.

Construction projects are routinely complex and intense, so frustration, anger, and worry are all typically experienced in our regular work lives. I frequently encourage people on my team to “VENT UP” —meaning to always share irritations and concerns up the chain, never down. You have to take those thoughts and feelings to people who can help you find solutions, never to people with less authority or power than you do. This is key to a healthy company; venting down destroys a firm’s culture. But when you’re the CEO, where do you go? We must have a support system: a peer network, a professional coach, and trusted friends; people who can help us verbalize and process what we’re up against or going through. Otherwise, you internalize everything, and that’s not healthy—for you or anyone you’re living or working with.

You need to hear the truth – and you’ll probably have to work for it.

I recently heard a story about a CEO who was so admired and respected by their staff that no one was willing to push back or be honest about the project workload and results their leader expected, which the team secretly felt were unachievable. It takes courage to tell the truth to the person at the top, so I make a point of regularly asking for questions and objective feedback. I also make it easy for people to give it to me in person and through anonymous channels. Finally, I ensure I’m using some of what I receive so people see the value of speaking up. On the flip side, it also takes courage to hear the truth. Be careful not to surround yourself with people who will only tell you what you want to hear, won’t challenge you when you need it, or can’t be honest with you when it’s difficult.

Go slow to go fast.

You rise to the top, at least in part, because you make good decisions quickly. As you climb the ladder, the scarcity of time and increasing work pressures can tempt you to barrel ahead at an even quicker pace. I now appreciate more fully the value of slowing down and making sure everyone has time to get in the boat with me. Decisions are easier for people to accept when they understand the why behind them. New directions are more eagerly embarked upon when they’ve had the opportunity to contribute their ideas or feedback. Seeing the benefit of taking the time to have these conversations has changed how I make decisions for the firm—and sometimes changes the decisions I make. (That includes not deciding, sometimes, and letting others have the space to do it without me.)

Don’t take yourself too seriously.

It’s enlightening to see how people treat you when they don’t know who you are, and that’s one reason why I don’t want my title to enter the room ahead of me. I also don’t want my title to change who I am.  I embrace the concept of servant leadership and feel it’s important to be relatable to people I work with, to let them see me as a human first, CEO second. This builds trust and nurtures authentic relationships, bringing us right back to where we started: it’s about the team. What’s best for the team is what’s best for the company, and that’s how I try to set my priorities.


Keyan Zandy is CEO of Richardson-based Skiles Group, a general contracting and lean construction management firm.

The post Sara Terry Is Leaving Colliers to Join Pacific Elm Properties appeared first on D Magazine.

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North Texas-based RecNation, a Boat and RV Storage Startup, Completes $500 Million Debt Raise https://www.dmagazine.com/commercial-real-estate/2023/05/north-texas-based-recnation-a-boat-and-rv-storage-startup-raises-500-million-debt-facility/ https://www.dmagazine.com/commercial-real-estate/2023/05/north-texas-based-recnation-a-boat-and-rv-storage-startup-raises-500-million-debt-facility/#respond Mon, 22 May 2023 17:25:44 +0000 https://www.dmagazine.com/?p=941634 Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t … Continued

The post North Texas-based RecNation, a Boat and RV Storage Startup, Completes $500 Million Debt Raise appeared first on D Magazine.

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Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t require decades to acquire. Part of our golden anniversary celebration included a leadership transition, as I took over the helm as our firm’s CEO.

As I conclude my first year in this role, I’ve reflected on what I feel I’ve learned—or learned more meaningfully—over these past 12 months.

My “WHY” has evolved.

Image
Keyan Zandy of Skiles Group Courtesy Skiles Group

No one reaches the C Suite without real ambition, but what this ambition is related to can change. When you’re young and hungry, your ambition may be myopic, centered around your dreams and desires. When I began my career, I was fueled by a drive to make my ideas become real and effect significant change—really, to have the influence to do these things. But today, I more clearly see an aspiration that I think is essential to authentic leadership: the ambition to serve the people we employ. This job is not as much about having power and “steering the ship” as it is about knowing, supporting, and caring about people who are here every day, doing the firm’s work. I may not have a boss, but I am accountable to everyone in the firm. They aren’t here because they need a place to work; they trust our company’s leadership with their careers and their family’s security. That’s a huge responsibility. I don’t know that you can fully realize the weight of it until it belongs to you, and you have to want it to carry it effectively.

CEOs need a support system, too.

Construction projects are routinely complex and intense, so frustration, anger, and worry are all typically experienced in our regular work lives. I frequently encourage people on my team to “VENT UP” —meaning to always share irritations and concerns up the chain, never down. You have to take those thoughts and feelings to people who can help you find solutions, never to people with less authority or power than you do. This is key to a healthy company; venting down destroys a firm’s culture. But when you’re the CEO, where do you go? We must have a support system: a peer network, a professional coach, and trusted friends; people who can help us verbalize and process what we’re up against or going through. Otherwise, you internalize everything, and that’s not healthy—for you or anyone you’re living or working with.

You need to hear the truth – and you’ll probably have to work for it.

I recently heard a story about a CEO who was so admired and respected by their staff that no one was willing to push back or be honest about the project workload and results their leader expected, which the team secretly felt were unachievable. It takes courage to tell the truth to the person at the top, so I make a point of regularly asking for questions and objective feedback. I also make it easy for people to give it to me in person and through anonymous channels. Finally, I ensure I’m using some of what I receive so people see the value of speaking up. On the flip side, it also takes courage to hear the truth. Be careful not to surround yourself with people who will only tell you what you want to hear, won’t challenge you when you need it, or can’t be honest with you when it’s difficult.

Go slow to go fast.

You rise to the top, at least in part, because you make good decisions quickly. As you climb the ladder, the scarcity of time and increasing work pressures can tempt you to barrel ahead at an even quicker pace. I now appreciate more fully the value of slowing down and making sure everyone has time to get in the boat with me. Decisions are easier for people to accept when they understand the why behind them. New directions are more eagerly embarked upon when they’ve had the opportunity to contribute their ideas or feedback. Seeing the benefit of taking the time to have these conversations has changed how I make decisions for the firm—and sometimes changes the decisions I make. (That includes not deciding, sometimes, and letting others have the space to do it without me.)

Don’t take yourself too seriously.

It’s enlightening to see how people treat you when they don’t know who you are, and that’s one reason why I don’t want my title to enter the room ahead of me. I also don’t want my title to change who I am.  I embrace the concept of servant leadership and feel it’s important to be relatable to people I work with, to let them see me as a human first, CEO second. This builds trust and nurtures authentic relationships, bringing us right back to where we started: it’s about the team. What’s best for the team is what’s best for the company, and that’s how I try to set my priorities.


Keyan Zandy is CEO of Richardson-based Skiles Group, a general contracting and lean construction management firm.

The post North Texas-based RecNation, a Boat and RV Storage Startup, Completes $500 Million Debt Raise appeared first on D Magazine.

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Three Challenges that Multifamily Owners Face Right Now https://www.dmagazine.com/commercial-real-estate/2023/05/three-challenges-that-multifamily-owners-face-right-now/ https://www.dmagazine.com/commercial-real-estate/2023/05/three-challenges-that-multifamily-owners-face-right-now/#respond Thu, 18 May 2023 21:04:23 +0000 https://www.dmagazine.com/?p=941799 Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t … Continued

The post Three Challenges that Multifamily Owners Face Right Now appeared first on D Magazine.

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Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t require decades to acquire. Part of our golden anniversary celebration included a leadership transition, as I took over the helm as our firm’s CEO.

As I conclude my first year in this role, I’ve reflected on what I feel I’ve learned—or learned more meaningfully—over these past 12 months.

My “WHY” has evolved.

Image
Keyan Zandy of Skiles Group Courtesy Skiles Group

No one reaches the C Suite without real ambition, but what this ambition is related to can change. When you’re young and hungry, your ambition may be myopic, centered around your dreams and desires. When I began my career, I was fueled by a drive to make my ideas become real and effect significant change—really, to have the influence to do these things. But today, I more clearly see an aspiration that I think is essential to authentic leadership: the ambition to serve the people we employ. This job is not as much about having power and “steering the ship” as it is about knowing, supporting, and caring about people who are here every day, doing the firm’s work. I may not have a boss, but I am accountable to everyone in the firm. They aren’t here because they need a place to work; they trust our company’s leadership with their careers and their family’s security. That’s a huge responsibility. I don’t know that you can fully realize the weight of it until it belongs to you, and you have to want it to carry it effectively.

CEOs need a support system, too.

Construction projects are routinely complex and intense, so frustration, anger, and worry are all typically experienced in our regular work lives. I frequently encourage people on my team to “VENT UP” —meaning to always share irritations and concerns up the chain, never down. You have to take those thoughts and feelings to people who can help you find solutions, never to people with less authority or power than you do. This is key to a healthy company; venting down destroys a firm’s culture. But when you’re the CEO, where do you go? We must have a support system: a peer network, a professional coach, and trusted friends; people who can help us verbalize and process what we’re up against or going through. Otherwise, you internalize everything, and that’s not healthy—for you or anyone you’re living or working with.

You need to hear the truth – and you’ll probably have to work for it.

I recently heard a story about a CEO who was so admired and respected by their staff that no one was willing to push back or be honest about the project workload and results their leader expected, which the team secretly felt were unachievable. It takes courage to tell the truth to the person at the top, so I make a point of regularly asking for questions and objective feedback. I also make it easy for people to give it to me in person and through anonymous channels. Finally, I ensure I’m using some of what I receive so people see the value of speaking up. On the flip side, it also takes courage to hear the truth. Be careful not to surround yourself with people who will only tell you what you want to hear, won’t challenge you when you need it, or can’t be honest with you when it’s difficult.

Go slow to go fast.

You rise to the top, at least in part, because you make good decisions quickly. As you climb the ladder, the scarcity of time and increasing work pressures can tempt you to barrel ahead at an even quicker pace. I now appreciate more fully the value of slowing down and making sure everyone has time to get in the boat with me. Decisions are easier for people to accept when they understand the why behind them. New directions are more eagerly embarked upon when they’ve had the opportunity to contribute their ideas or feedback. Seeing the benefit of taking the time to have these conversations has changed how I make decisions for the firm—and sometimes changes the decisions I make. (That includes not deciding, sometimes, and letting others have the space to do it without me.)

Don’t take yourself too seriously.

It’s enlightening to see how people treat you when they don’t know who you are, and that’s one reason why I don’t want my title to enter the room ahead of me. I also don’t want my title to change who I am.  I embrace the concept of servant leadership and feel it’s important to be relatable to people I work with, to let them see me as a human first, CEO second. This builds trust and nurtures authentic relationships, bringing us right back to where we started: it’s about the team. What’s best for the team is what’s best for the company, and that’s how I try to set my priorities.


Keyan Zandy is CEO of Richardson-based Skiles Group, a general contracting and lean construction management firm.

The post Three Challenges that Multifamily Owners Face Right Now appeared first on D Magazine.

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First Look at Three New Offerings Coming Soon from Harwood Hospitality https://www.dmagazine.com/commercial-real-estate/2023/05/first-look-at-three-new-offerings-coming-soon-from-harwood-hospitality/ https://www.dmagazine.com/commercial-real-estate/2023/05/first-look-at-three-new-offerings-coming-soon-from-harwood-hospitality/#respond Thu, 18 May 2023 20:18:18 +0000 https://www.dmagazine.com/?p=941763 Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t … Continued

The post First Look at Three New Offerings Coming Soon from Harwood Hospitality appeared first on D Magazine.

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Last year, my company, Skiles Group, celebrated its 50th anniversary in business. The construction industry has undoubtedly realized considerable change over this half-century, but important observations and lessons learned don’t require decades to acquire. Part of our golden anniversary celebration included a leadership transition, as I took over the helm as our firm’s CEO.

As I conclude my first year in this role, I’ve reflected on what I feel I’ve learned—or learned more meaningfully—over these past 12 months.

My “WHY” has evolved.

Image
Keyan Zandy of Skiles Group Courtesy Skiles Group

No one reaches the C Suite without real ambition, but what this ambition is related to can change. When you’re young and hungry, your ambition may be myopic, centered around your dreams and desires. When I began my career, I was fueled by a drive to make my ideas become real and effect significant change—really, to have the influence to do these things. But today, I more clearly see an aspiration that I think is essential to authentic leadership: the ambition to serve the people we employ. This job is not as much about having power and “steering the ship” as it is about knowing, supporting, and caring about people who are here every day, doing the firm’s work. I may not have a boss, but I am accountable to everyone in the firm. They aren’t here because they need a place to work; they trust our company’s leadership with their careers and their family’s security. That’s a huge responsibility. I don’t know that you can fully realize the weight of it until it belongs to you, and you have to want it to carry it effectively.

CEOs need a support system, too.

Construction projects are routinely complex and intense, so frustration, anger, and worry are all typically experienced in our regular work lives. I frequently encourage people on my team to “VENT UP” —meaning to always share irritations and concerns up the chain, never down. You have to take those thoughts and feelings to people who can help you find solutions, never to people with less authority or power than you do. This is key to a healthy company; venting down destroys a firm’s culture. But when you’re the CEO, where do you go? We must have a support system: a peer network, a professional coach, and trusted friends; people who can help us verbalize and process what we’re up against or going through. Otherwise, you internalize everything, and that’s not healthy—for you or anyone you’re living or working with.

You need to hear the truth – and you’ll probably have to work for it.

I recently heard a story about a CEO who was so admired and respected by their staff that no one was willing to push back or be honest about the project workload and results their leader expected, which the team secretly felt were unachievable. It takes courage to tell the truth to the person at the top, so I make a point of regularly asking for questions and objective feedback. I also make it easy for people to give it to me in person and through anonymous channels. Finally, I ensure I’m using some of what I receive so people see the value of speaking up. On the flip side, it also takes courage to hear the truth. Be careful not to surround yourself with people who will only tell you what you want to hear, won’t challenge you when you need it, or can’t be honest with you when it’s difficult.

Go slow to go fast.

You rise to the top, at least in part, because you make good decisions quickly. As you climb the ladder, the scarcity of time and increasing work pressures can tempt you to barrel ahead at an even quicker pace. I now appreciate more fully the value of slowing down and making sure everyone has time to get in the boat with me. Decisions are easier for people to accept when they understand the why behind them. New directions are more eagerly embarked upon when they’ve had the opportunity to contribute their ideas or feedback. Seeing the benefit of taking the time to have these conversations has changed how I make decisions for the firm—and sometimes changes the decisions I make. (That includes not deciding, sometimes, and letting others have the space to do it without me.)

Don’t take yourself too seriously.

It’s enlightening to see how people treat you when they don’t know who you are, and that’s one reason why I don’t want my title to enter the room ahead of me. I also don’t want my title to change who I am.  I embrace the concept of servant leadership and feel it’s important to be relatable to people I work with, to let them see me as a human first, CEO second. This builds trust and nurtures authentic relationships, bringing us right back to where we started: it’s about the team. What’s best for the team is what’s best for the company, and that’s how I try to set my priorities.


Keyan Zandy is CEO of Richardson-based Skiles Group, a general contracting and lean construction management firm.

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